Accessibility Statement for the Canon B2B online store


    Canon's commitment to accessibility

    Canon Europe is committed to making our websites, apps and digital services as accessible as possible. Our aim is to combine compelling user experiences with high levels of accessibility and inclusivity, so everyone can use our digital services, whatever their abilities or disabilities. This is part of our dedication to seeing all people, regardless of culture, customs, language or race, living and working together for the common good – this is our corporate philosophy of kyosei, a deeply held belief which is at the heart of everything we do. Our ongoing website development, app development and content creation is guided by best-practice accessibility guidelines such as WCAG 2.1 and BS 8878.

    Adapt your experience to your needs

    While this website has been created to be usable ‘as is’, some people are likely to get the most accessible experience by customising their computer to suit their individual needs – for example: to get the website spoken to them, to change its colour-scheme, or increase the size of its text

    If that sounds like it would be useful to you, we recommend you visit:

    BBC My Web, My Way or WAI’s Better Web Browsing: Tips for Customizing your Computer to read or watch videos of how these customisations (achieved by using accessibility features already on your computer, phone or tablet, or through installing assistive technologies) might suit you.

    Improving accessibility on our website

    Through testing of our website we are aware that there are accessibility improvements that it could benefit from, and we have a plan in place to implement these. We are currently working to fix the following issues as part of transition to a new platform and we have a programme of work to become compliant.

    This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

    1. alternative text has not been added for all of the images in the news section.
    2. you may not be able to change colours, contrast levels and fonts.
    3. you may not be able to zoom in up to 300% without the text spilling off the screen.
    4. you may not be able to navigate most of the website/application using just a keyboard.
    5. you may not be able to navigate most of the website/application using speech recognition software.
    6. you may not be able to listen to most of the website/application using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver.
    7. you may not always have link purposes explicitly called out by assistive tools.

    Please let us know if you have difficulties using this website

    We are always looking to improve the accessibility of our website, if you find any accessibility problems on this website or you think we’re not meeting accessibility requirements, please contact To help us understand your difficulty quickly, it would help us if you provide the information advised in Contacting Organisations about Inaccessible Websites in your request.

    All constructive feedback regarding the accessibility or usability of our website is welcome and will be carefully considered.

    This accessibility statement was last updated in September 2020 and follows the advice on accessibility statements in British Standard BS 8878.